How long will my order take to arrive?

We always strive to get your order to you ASAP. Normally, it takes only 3 days for your tobacco items to arrive. If there’s possibility of delay, we will inform you beforehand.

What will happen if my order is late?

Sometimes, delivery may take longer due to factors outside of our control. If this happens with your order, please let us know through our contact page. We will try to resolve the issue as quickly as possible.

Who will be delivering my packages?

We use a courier service to deliver your packages.

Can it track my order?

Once we have shipped your order, you will receive an SMS with the tracking information. With this information, you can track your package right up to the moment it reaches your doorstep.

Do I need to show my ID?

We will require you to show your ID when receiving the package to ensure you are over 18 years of age.

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